Most orders placed before 2:00 PM Eastern time will ship same day. (Orders placed on weekends and holidays will ship the next business day). Most orders placed after 2:00 PM Eastern will ship the next business day.
When calculating shipping times, the day the item is shipped is considered "Day 0", with the next business day being "Day 1", and so on. Holidays and weather may impact UPS' ability to deliver packages. The delivery time on orders with standard shipping are estimates and are not guaranteed.
NEXT DAY AIR SHIPPING
Next Day Air shipping via UPS is available for an added fee. Please note: orders placed after 2:00 PM Eastern will not be shipped until the following day. UPS does not deliver Next Day Air packages on weekends. Orders placed with Next Day Air on Fridays before 2:00 PM Eastern will not be delivered until Monday. Orders placed after 2:00 PM Eastern on Fridays with Next Day Air shipping may not leave our warehouse until Monday and will arrive at their destination on Tuesday. Our warehouse does not ship on weekends.
SECOND DAY AIR SHIPPING
Second Day Air shipping via UPS is available for an added fee. Please note: orders placed after 2:00 PM will not be shipped until the following day. UPS does not deliver Second Day Air packages on weekends. Orders placed with Second Day Air on Fridays before 2:00 PM Eastern will not be delivered until Tuesday. Orders placed after 2:00 PM Eastern on Fridays with Second Day Air shipping may not leave our warehouse until Monday and will arrive at their destination on Wednesday. Our warehouse does not ship on weekends.
We do offer free shipping promotions from time to time. We are currently offering free shipping on all orders over $99 to the continental United States. We do not offer free shipping to Hawaii & Alaska.
We reserve the right to cancel orders placed that violate our free shipping policies and parameters.
CiboWares accepts payment using Visa, MasterCard, American Express, and PayPal. We do accept credit payments after an approved credit application has been received and processed. Please contact us for details.
Lowest Price Guaranteed
We will match our competitors’ regular retail pricing for full case products with the following regulations:
1. The full item total from the competitors and CiboWares will be calculated; we will total the cost of the product plus any shipping or other fees that are applied.
2. We will price match competitors’ regular retail price (not sale or clearance pricing).
3. Competitor bulk pricing will not be applied to single cases.
4. Products must be the same brand, make, model, and product to qualify for price matching.
5. We require proof of competitor pricing.
6. Price matching policy is applicable to in-stock, full cases of the product only, not inner packages.
7. We do not price match against our family of companies: AmerCare, Royal, AmerCare-Royal, GloveNation, DirectSource, EnviroTakeout
Please note that website coupon codes cannot be applied to orders placed on credit unless otherwise stated.
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